FREQUENTLY ASKED QUESTIONS

​

• MINIMUM ORDER There is a minimum order amount of $600.
• REFUNDS PT I You are under no obligation to purchase the painting if you aren't happy with the end result.  The invoice originally paid (50% of the total cost) can count towards store credit in my shop, but is nonrefundable.  Once the FINAL invoice (50% of the total cost) is paid, no refunds, shop credit, or exchanges are given.
• REFUNDS PT 2 If for any reason either party cancels the commission after the initial studies have been completed but before the canvas has been started, a partial refund of the Deposit Payment will be given.  This refund will be $100 minus the Deposit Payment amount.  This $100 fee covers my time consulting, creating, and materials used.
• TIME FRAME Once begun, commissioned paintings on canvas generally take 4-8 weeks for completion (includes the entire process outlined above).  If oil paint is used, drying time can also be a factor.
• REPLICATE A PAINTING? I like to ensure that each client's piece is unique, so I never set out to exactly replicate a specific painting. But I am happy to create a different version of an existing painting, that is similar yet unique!   Please bear in mind that exact color matching is not always possible with my technique.
• PAINTINGS ON PAPER? I am not accepting commissions for works on paper at this time. 
• SHIPPING There are two options for shipping - stretched & boxed or crated VS. unstretched & rolled using a tube + polymailer.  Shipping costs vary due to location, size, and if you would like your piece to arrive stretched or not.  (Unstretched are sent rolled and can be taken to a frame shop to stretch; Stretched pieces arrive wired and ready to hang, but may need a custom crate built to ship them, increasing costs.)